| Other operating income | 12 months ended 31.12.2019 |
12 months ended 31.12.2018 |
| Sale or liquidation of property, plant and equipment and intangible assets | 20,957 | 13,738 |
| Sale of goods and services | 32,994 | 15,064 |
| Release of provisions for litigation and claims and other liabilities | 12,336 | 2,173 |
| Recovery of debt collection costs | 18,512 | 16,466 |
| Recovered indemnities | 2,644 | 13,192 |
| Leasing operations | 9,155 | 26,626 |
| Gain on bargain purchase of RBPL | – | 291,706 |
| Other operating income* | 86,107 | 8,813 |
| Total other operating income | 182,705 | 387,778 |