10. General administrative costs

General administrative costs	12 months ended 31.12.2019	12 months ended 31.12.2018
Personnel expenses (Note 11)	(1,368,777)	(1,057,189)
Marketing	(146,983)	(107,498)
IT and telecom expenses	(288,778)	(152,399)
Short-term leasing and operation	(97,414)	–
Rental expenses	–	(158,268)
Other non-personnel expenses	(351,764)	(235,954)
Business travels	(21,934)	(13,599)
ATM and cash handling expenses	(7,016)	(4,091)
Costs of outsourcing services related to leasing operations	(4,604)	(6,735)
Bank Guarantee Fund fee	(166,100)	(117,294)
Polish Financial Supervision Authority fee	(14,567)	(6,645)
Total general administrative expenses	(2,467,937)	(1,859,672)

Annual report 2019

Search results